Distinctive Factors of Knowledge-Intensive Organizations
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Abstract
Knowledge-intensive organizations are a type of organization that is currently receiving a lot of attention because of its contribution to the world economy, so it is important to know how these organizations behave. This research seeks to describe the factors that characterize knowledge-intensive organizations (KIOs) through a simple qualitative case study and the application of the Makani and Marche typology, which is based on factors related to intensive knowledge. The present study allowed identifying distinctive factors in this type of organization, such as organizational culture, human resource practices, reputation, commitment and trust. The findings of this research confirm the specific need for a unified framework that includes different factors, with the intention of distinguishing KIO from other types of organization.
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