Psychometric Properties of a Civic Behavior Scale in Ecuador
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Published:
Dec 23, 2019
Keywords:
civility, higher education, civic behavior scale, Ecuador, civic, incivility civilidad, educación superior, escala de comportamientos cívicos, Ecuador, civismo, incivismo
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Abstract
The purpose of this study is to present the psychometric properties of a Spanish version of the Civic Behavior Scale (CBS), a new instrument developed by the authors that measure the perceived civic behaviors of workers in an Organization from the perspective of their colleagues, their work team and their superior immediate boss. For this purpose, 340 workers of a Higher Education Institution in Ecuador, responded to the CBS. Confirmatory Factor analysis using structural equation modeling reveled that que questionnaire shows a high reliability (α=0.96) and convergent and discriminant validity and that can be used by researches and practitioners to assess civic behaviors in educational institution.
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Cedeño Alejandro, F. A., Portalanza Chavarria, C. A. ., Duque-Oliva, E. J., & Grueso Hinestroza, M. P. (2019). Psychometric Properties of a Civic Behavior Scale in Ecuador. PODIUM, (36), 103–118. https://doi.org/10.31095/podium.2019.36.7
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Scientific articles
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References
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Clark, C., & Carñosso, J. (2008). Civility: A concept analysis. Journal of Theory Construction & Testing, 12(1), 11-15.
Clark, C., Farnsworth, J., & Landrum, E. (2009). Development and description of the incivility in nursing education (INE) survey. The Journal of Theory Construction & Testing, 13(1), 7-15.
Clark, C., Landrum, E., & Nguyen, D. (2013). Development and Description of the Organizational Civility Scale (OCS). Journal of Theory Construction & Testing, 17(1), 11-17.
Collins, J. (2001). Good to Great. New York: HarperCollins.
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Margolis, J., & Walsh, J. (2003). Misery Loves Companies: Rethinking Social Initiatives by Business. Administrative Science Quarterly, 48(2), 268-305.
Martin, R., & Hine, D. (2005). Development and validation of the uncivil workplace behavior questionnaire. Journal of Occupational Health Psychology, 10(4), 477-490.
Meterko, M., Osatuke, K., Mohr, D., Warren, N., & Dyrenforth, S. (2007). Civility: The development and psychometric assessment of a survey measure. Unpublished manuscript.
Miner, K., Settles, I., Pratt-Hyatt, J., & Brady, C. (2012). Experiencing Incivility in Organizations: The Buffering Effects of Emotional and Organizational Support. Journal of Applied Social Psychology, 42(2), 340-372.
Nilsson, W. (2015). Positive Institutional Work: Exploring Institutional Work Through The Lens of Positive Organizational Scholarship. Academy of Management Review, 40(3), 370-398. doi:10.5465/amr.2013.0188.
Ottinot, R. (2008). The development and validation of the perceived workplace civillity climate scale. University of South Florida. Unpublished Master´s thesis. University of Florida.
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Penney, L., & Spector, P. (2005). Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26(7), 777-796.
Porath, C. (2012). Civility. In K. Cameron & G. Spreitzer (Eds.), The Oxford Handbook of Positive Organizational Scholarship (pp. 439-448). New York, NY: Oxford University Press.
Porath, C., Gerbasi, A., & Schorch, S. (2015). The Effects of Civility on Advice, Leadership, and Performance. The Journal Of Applied Psychology, 100(5), 1527-1541. doi:10.1037/apl0000016.
Porath, C., & Pearson, C. (2012). Emotional and Behavioral Responses to Workplace. Incivility and the Impact of Hierarchical Status. Journal of Applied Social Psychology, 42(S1), E326-E357.
RAE. (2016). Diccionario de la Lengua Española 23. Retrieved from http://dle.rae.es/?id=9NnAydD.
Robinson, J., Shaver, P., & Wrightsman, L. (1991). Measures of Personality and Social Psychological Attitudes (Vol. 1). San Diego, California: Academic Press Inc.
Rodríguez-Carvajal, R., Moreno-Jiménez, B., Rivas-Hermosilla, S., Alvarez-Bejarano, A., & Sanz, A. (2010). Positive Psychology at Work: Mutual Gains for Individuals and Organizations. Revista de Psicología del Trabajo y de las Organizaciones, 26(3),
235-253.
Sistare, C. (2004). Civility and Its Discontents: Civic virtue, toleration, and cultural fragmentation. Lawrence KS: University Press of Kansas.
Spreitzer, G., & Cameron, K. (2012). Applying a POS Lens to Bring out the Best in Organizations. Organizational Dynamics, 41(2), 85-88.
Walsh, B., Magley, V., Reeves, D., Davies-Schrils, K., Marmet, M., & Gallus, J. (2012). Assessing Workgroup Norms for Civility: The Development of the Civility Norms Questionnaire-Brief. Journal of Business and Psychology, 27(4), 407-420.
Wilson, N., & Holmvall, C. (2013). The development and validation of the Incivility from Customers Scale. Journal of Occupational Health Psychology, 18(3), 310.
Wright, T. A. (2003). Positive Organizational Behavior: An Idea Whose Time Has Truly Come. (4), 437.
Zbierowski, P., & Bratnicki, M. (2014). Corporate Social Performance as a Indicator of Success in Positive Organizational Scholarship View. Zarzadzanie Strategiczne w Teorii i Praktyce(366), 689-697.
Berg, B. L., & Lune, H. (2014). Qualitative Research Methods for the Social Sciences: Pearson Education, Limited.
Burnfield, J., Clark, O., Devendorf, S., & Jex, S. (2004). Understanding workplace incivility: Scale development and validation. Paper presented at the 19th Annual Conference of the Society for Industrial and Organizational Psychology, Chicago.
Cameron, K. (2008). Positive Leadership. Strategies For Extraordinary Performance. San Francisco: Berrett-Koehler.
Cameron, K. (2017). Cross-Cultural Research and Positive Organizational Scholarship. Cross Cultural & Strategic Management, 24(1), 13-32. doi:10.1108/CCSM-02-2016-0021
Cameron, K., Mora, C., Leutscher, T., & Calarco, M. (2011). Effects of Positive Practices on Organizational Effectiveness. Journal of Applied Behavioral Science, 47(3), 266-308.doi:10.1177/0021886310395514.
Carter, S. (1998). Civility: Manners, Morales and the Etiquette of Democracy. New York, NY: Harper Collins Publishers, Inc.
Chiaburu, D., & Harrison, D. (2008). Do peers make the place? Conceptual synthesis and meta-analysis of coworker effects on perceptions, attitudes, OCBs, and performance. Journal of Applied Psychology, 93(5), 1082.
Clark, C., & Carñosso, J. (2008). Civility: A concept analysis. Journal of Theory Construction & Testing, 12(1), 11-15.
Clark, C., Farnsworth, J., & Landrum, E. (2009). Development and description of the incivility in nursing education (INE) survey. The Journal of Theory Construction & Testing, 13(1), 7-15.
Clark, C., Landrum, E., & Nguyen, D. (2013). Development and Description of the Organizational Civility Scale (OCS). Journal of Theory Construction & Testing, 17(1), 11-17.
Collins, J. (2001). Good to Great. New York: HarperCollins.
Cortina, L., Magley, V., Williams, J., & Langhout, R. (2001). Incivility in the workplace: incidence and impact. Journal of Occupational Health Psychology, 6(1), 64.
Czekaj, J., & Ziębicki, B. (2013). Positive Organizational Scholarship Against Evolution of Management Theories and Concepts. Organization and Management, 3(156), 45. Elsner, P., & Boggs, G. (2005). Encouraging Civility as a Community College
Leader. Washington, DC: Community College Press.
Ferriss, A. (2002). Studying and measuring civility: A framework, trends, and scale. Sociological Inquiry, 72(3), 376-392. Forni, P. M. (2002). Choosing Civility. The twenty-five rules of considerate conduct (1st ed.). New York St. Martin's Press.
Glinska-Newes, A. (2012). Positive Relationships at Work - What do They Cause and What do They Stand for in Polish Companies. Paper presented at the 7th International Scientific Conference, New York City.
Guidroz, A., Burnfield-Geimer, J., Clark, O., Schwetschenau, H., & Jex, S. (2010). The Nursing Incivility Scale: Development and Validation of an Occupation-Specific Measure. Journal of nursing measurement, 18(3), 176-200.
Guinness, O. (2008). The Case for Civility: And Why Our Future Depends on It . New York, NY: HarperCollins
Hair, J., Black, w., Babin, B., & Anderson, R. (2014). Multivariate data analysis (Seventh ed.). London: Pearson Education Limited.
Henninger, D. (2007). The Rebirth of Civility? The Wall Street Journal p. A14.
Hobfoll, S., Johnson, R., Canetti, D., Palmieri, P., Hall, B., Lavi, I., & Galea, S. (2012). Can People Remain Engaged and Vigorous in the Face of Trauma? Palestinians in the West Bank and Gaza. Psychiatry, 75(1), 60-75.
Hutton, S., & Gates, D. (2008). Workplace Incivility and Productivity Losses Among Direct Care Staff. AAOHN Journal, 56(4), 168-175.
Jöreskog, K., & Sörbom, D. (1996). Lisrel 8: User´s Reference Guide (Second Edition ed.). Chicago: Scientific Software International Inc.
Kline, R. (2011). Principles and practice of structural equation modeling (Third ed.). New York: The Guilford Press.
Lévy, J.-P., & Varela, J. (2003). Análisis Multivariable para las Ciencias Sociales. Madrid Pearson Educación S.A.
Lim, V., & Teo, T. (2009). Mind your E-manners: Impact of Cyber Incivility on Employees’ Work Attitude and Behavior. Information & Management, 46(8), 419-425. doi:10.1016/j.im.2009.06.006
Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(6), 695-706. doi:10.1002/job.165.
Margolis, J., & Walsh, J. (2003). Misery Loves Companies: Rethinking Social Initiatives by Business. Administrative Science Quarterly, 48(2), 268-305.
Martin, R., & Hine, D. (2005). Development and validation of the uncivil workplace behavior questionnaire. Journal of Occupational Health Psychology, 10(4), 477-490.
Meterko, M., Osatuke, K., Mohr, D., Warren, N., & Dyrenforth, S. (2007). Civility: The development and psychometric assessment of a survey measure. Unpublished manuscript.
Miner, K., Settles, I., Pratt-Hyatt, J., & Brady, C. (2012). Experiencing Incivility in Organizations: The Buffering Effects of Emotional and Organizational Support. Journal of Applied Social Psychology, 42(2), 340-372.
Nilsson, W. (2015). Positive Institutional Work: Exploring Institutional Work Through The Lens of Positive Organizational Scholarship. Academy of Management Review, 40(3), 370-398. doi:10.5465/amr.2013.0188.
Ottinot, R. (2008). The development and validation of the perceived workplace civillity climate scale. University of South Florida. Unpublished Master´s thesis. University of Florida.
Pavela, G. (1997). Civility and Student Life 161-175. Retrieved from http://www.stetson.edu/law/lawreview/media/civility-and-student-life-27-1.pdf
Penney, L., & Spector, P. (2005). Job stress, incivility, and counterproductive work behavior (CWB): The moderating role of negative affectivity. Journal of Organizational Behavior, 26(7), 777-796.
Porath, C. (2012). Civility. In K. Cameron & G. Spreitzer (Eds.), The Oxford Handbook of Positive Organizational Scholarship (pp. 439-448). New York, NY: Oxford University Press.
Porath, C., Gerbasi, A., & Schorch, S. (2015). The Effects of Civility on Advice, Leadership, and Performance. The Journal Of Applied Psychology, 100(5), 1527-1541. doi:10.1037/apl0000016.
Porath, C., & Pearson, C. (2012). Emotional and Behavioral Responses to Workplace. Incivility and the Impact of Hierarchical Status. Journal of Applied Social Psychology, 42(S1), E326-E357.
RAE. (2016). Diccionario de la Lengua Española 23. Retrieved from http://dle.rae.es/?id=9NnAydD.
Robinson, J., Shaver, P., & Wrightsman, L. (1991). Measures of Personality and Social Psychological Attitudes (Vol. 1). San Diego, California: Academic Press Inc.
Rodríguez-Carvajal, R., Moreno-Jiménez, B., Rivas-Hermosilla, S., Alvarez-Bejarano, A., & Sanz, A. (2010). Positive Psychology at Work: Mutual Gains for Individuals and Organizations. Revista de Psicología del Trabajo y de las Organizaciones, 26(3),
235-253.
Sistare, C. (2004). Civility and Its Discontents: Civic virtue, toleration, and cultural fragmentation. Lawrence KS: University Press of Kansas.
Spreitzer, G., & Cameron, K. (2012). Applying a POS Lens to Bring out the Best in Organizations. Organizational Dynamics, 41(2), 85-88.
Walsh, B., Magley, V., Reeves, D., Davies-Schrils, K., Marmet, M., & Gallus, J. (2012). Assessing Workgroup Norms for Civility: The Development of the Civility Norms Questionnaire-Brief. Journal of Business and Psychology, 27(4), 407-420.
Wilson, N., & Holmvall, C. (2013). The development and validation of the Incivility from Customers Scale. Journal of Occupational Health Psychology, 18(3), 310.
Wright, T. A. (2003). Positive Organizational Behavior: An Idea Whose Time Has Truly Come. (4), 437.
Zbierowski, P., & Bratnicki, M. (2014). Corporate Social Performance as a Indicator of Success in Positive Organizational Scholarship View. Zarzadzanie Strategiczne w Teorii i Praktyce(366), 689-697.